General Manager

Description

Job Description

Employer: NEXORA SYSTEMS INC.

NEXORA SYSTEMS INC. in Richmond, BC is looking for a suitable individual for the General Manager position at its Richmond, BC location. The details are as follows:

Job title: General Manager

NOC: 00014

Number of Positions: 1

Work Location: 7720 Sunnymede Crescent, Richmond, BC V6Y 1H2

Language: English

Work Hours: 30.00 hours per week

Wages: $46.22 CAD per hour

Duration of Job: Full time, Permanent

Benefits: WorkSafeBC coverage and statutory holidays

Main duties

· Establish the company's overall vision, strategic objectives, policies, and growth plans for the sale of enterprise artificial intelligence software and the delivery of related customer services.

· Plan, organize, direct, control, and evaluate the company's operations, including software sales, business development, customer service, account management, and administration.

· Develop and approve sales strategies, customer-acquisition plans, pricing policies, promotional programs, and service-delivery standards for AI software and SaaS solutions.

· Allocate financial, human, and operational resources to implement company policies, achieve sales targets, and maintain customer-service objectives.

· Authorize and establish key departments and senior staff positions in sales, customer service, marketing, finance, and administration as the company expands.

· Select middle managers, directors, or other executive staff, delegate the necessary authority to them, and establish performance expectations.

· Coordinate the work of sales, customer service, account management, marketing, finance, and administrative functions to ensure consistent service delivery.

· Establish financial and administrative controls, approve operating budgets, and monitor sales, costs, service quality, and overall business performance.

· Direct the development of Canadian and international markets for the company's enterprise AI software and SaaS solutions.

· Authorize and oversee major marketing, promotional, and business-development initiatives to strengthen the company's market position.

· Oversee policies and standards for customer onboarding, account management, implementation coordination, after-sales support, and ongoing customer service.

· Build and maintain strategic relationships with software suppliers, technology partners, distributors, corporate customers, and other business partners.

· Lead negotiations concerning major customer contracts, service agreements, distribution arrangements, supplier relationships, and strategic partnerships.

· Review sales performance, customer retention, customer satisfaction, and service results, and approve corrective strategies when required.

· Represent the company, or delegate representatives to act on its behalf, in negotiations, meetings, industry events, and other official functions.

· Report company performance, strategic progress, and operational results to the Board of Directors and provide recommendations for future growth.

Employment requirements

• A bachelor's degree or college diploma in business administration, commerce, marketing, information technology, or a related field is required.

• Five or more years of progressive management experience in software sales, technology services, customer service, business development, or a related field is required.

• Experience developing sales strategies, managing budgets, leading teams, and overseeing customer-service operations is required.

• Knowledge of enterprise software, SaaS solutions, artificial intelligence applications, and business-to-business technology sales is an asset.

• Strong leadership, communication, negotiation, decision-making, organizational, and time-management skills are required.

Others:

• This position is available and open to youth, students, veterans of the Canadian Armed Forces, visible minorities, Indigenous people, persons with disabilities, seniors, and newcomers to Canada.

How to Apply

How to apply:

No phone calls, please. Kindly send your resume to the following email: samwang5159@gmail.com

Only qualified candidates will be contacted.

Job Categories: Sales. Job Types: Full-Time. Job expires in 134 days.

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